Omni-Channel Banking Goes on its Holidays?

Omni-Channel Banking Goes on its Holidays?

‘Omni-channel’ is without doubt one of the most over-used blog terms used and abused by vendors and consultants alike. Unfortunately for you, being such a controversial term makes it a great hook to hang a blog on. And fortunately for us, Comet has lots of real-world omni-channel...

What is Agile?

What is Agile?

Here at Comet we pride ourselves as being the customer interaction experts – with our main focus being on the relationships we build with our clients, the relationship between our clients and their customers and how we help to maintain and strengthen both of these things. So it is not ...

Making the most of AWS Lambda (and one outrageous cheat)

Making the most of AWS Lambda (and one outrageous cheat)

In my previous post I called out some of the features that AWS offer which I have found very useful and in this post I want to talk about one of them in particular – AWS Lambda.  In our AWS environments we make extensive use of Lambda for automating general infrastructure...

Digital First, Maybe, But not Digital Only

Digital First, Maybe, But not Digital Only

Digital has been top of the marketing agenda for years. So much so that it no longer qualifies as a trend, so much as a given in terms of heading the priority list of any marketer’s agenda. There’s a good reason for this – there’s a well-established customer exodus to digital channels, with people...

IBM Amplify London – a Comet perspective

IBM Amplify London – a Comet perspective

I recently attended the wonderful event that was IBM Amplify London #IBMAmplify and caught up with a range of colleagues, technical practitioners & industry subject matter experts on recent developments with the IBM Marketing Cloud suite of products including exciting news on IBM

Travel Bots - the current fashion

Travel Bots - the current fashion

It’s hard to miss the fact that bots are suddenly everywhere for travel. New ones seem to be launched weekly and every company seems to be building the next killer bot. If you’re unsure of what a bot is, they perform both simple and structurally repetitive tasks at a much higher...