Homepage
“If you want the usual results, go ahead, do business as usual”
David Russell
Director of Decisioning
Homepage
“If you want the usual results, go ahead, do business as usual”
David Russell
Director of Decisioning
Whether it’s ground-up planning of a new customer interaction strategy, migration from one technology to another, or management of day-to-day programs, we have you covered.
OUR SERVICES
Strategy & Insights
We help define requirements, develop business cases and strategy, select technologies and vendors, even provide full program management and ongoing insights. The result? Authentic, personal customer interactions based on your unique situation.
Implementation
Determining the appropriate technology platform for your customer interaction strategy is one thing. Getting it up and running, smoothly and to maximum potential, is another. Our team has the experience and know-how, across multiple platforms and channels, to get the job done.
Managed Services
Don’t have a team to dedicate entirely to new customer interaction programs? Need ongoing training and agile response to changing programs, promotions and market conditions? On-site or off-site, we can help turn business as usual into business as continuous improvement.
Our Clients
“It’s not just about technology. Every customer is a platform in their own right."
Nicole Gleason
Practice Lead, Business Intelligence & Analytics
Our Clients
“It’s not just about technology. Every customer is a platform in their own right."
Nicole Gleason
Practice Lead, Business Intelligence & Analytics
OUR CLIENTS
How to start building richer customer interactions.
Technology Partners
“As a business, you want enhanced commercial engagements with the right audience."
Rob McLeod
Head of Digital and Customer Experience
Technology Partners
“As a business, you want enhanced commercial engagements with the right audience."
Rob McLeod
Head of Digital and Customer Experience
TECHNOLOGY PARTNERS
No matter the technology platform that is right for you, Comet brings together industry insights and expertise to help you meet your business goals, drive growth, and most important, build valuable and meaningful relationships with your customers. Let us help you get the most out of your existing platform or determine your next best move.
Our Team
“Customers are all living, breathing humans with expectations and needs that demand to be treated as individuals”
James Moore
Head of Data Practice
Our Team
“Customers are all living, breathing humans with expectations and needs that demand to be treated as individuals”
James Moore
Head of Data Practice
OUR TEAM
With skills and opportunities spanning everything from business insights and strategic planning to marketing, creative services and agile development our team is here to get the job done. After work? You’ll find we have passions for pig farming, perfumery, needlepoint, marathoning and much more. A lot like, indeed, the individuals we help our client serve: Unique, each one. Meet some of the Comet team here and in photos, words and deeds throughout our site.
News . Perspectives . Events
"When you need a wheel, use a wheel, don’t reinvent it."
Nick Gent
Practice Lead – Intellectual Property
News . Perspectives . Events
"When you need a wheel, use a wheel, don’t reinvent it."
Nick Gent
Practice Lead – Intellectual Property
Optimizing the Customer Journey with Next-Best-Action Analytics
White Paper
Modern businesses try to script the “perfect” journey that gives frictionless, elegant experiences. But what happens when customers don’t follow the script? Comet and strategic partner Pega jointly present this paper that examines how to engage with today’s connected customer that chooses their own journey - interacting with the brand on their own terms ad flowing across channels, shifting preferences, and taking unpredictable routes to a fluid destination – through using personalized, actionable insights in real-time to make the right decisions.
Fill out the form to get your copy and learn more
